Designing affordable mental health

About insync

Insync is a health-tech platform that provides optimum mental health care to people through the use of artificial intelligence and the power of people (therapy and anonymous support groups). The goal is to make access to mental health care accessible and affordable for everyone.

This case study highlights sessions and designs that I participated in

Problem statement

Mental healthcare is still expensive, inaccessible, and stigmatised and currently, there are limited professionals to tackle the problem in developing countries

User persona 1

With the clients and project manager’s help we were able to come up with user personas that fit the ideal user we where designing for.

User persona 2

With the clients and project manager’s help we were able to come up with user personas that fit the ideal user we where designing for.

What the app should be able to do

In simple terms the app should

The app was designed for two sets of users

Tracking emotional feedback

At first it wasnt clear the frequency of collecting emotional feedback whichh would also serve as a way for both users and therapist to track how they were feeling.
We spoke to users and from the data, users wanted it to be everyday.

Prioritising emotal feedback and schedules

Booking a therapist

Sharing how you feel in groups while remaining anonymous aka Safespace

Therapist dashboard

Therapist Calender