case studies – mshumaker.design

CASE STUDIES

01

Eliminating chargeback cost

At Eversend, I worked to prevent errors in money transfers and chargebacks, resulting in reduced financial loss for both the company and its users. This improvement allowed for a smoother, more reliable user experience.

02

Building a SAAS MVP

I led the creation of a successful MVP for a SaaS company that improved inventory management and access to products and services, resulting in faster payment confirmation and order fulfilment for clients.

03

This is not a design problem

Using behavioral analysis to slash app onboarding churn triggers by over 60%

04

Designing affordable mental health

Using behavioral analysis to make access to mental health care accessible and affordable for everyone.

05

Creating better team synchronisation through design systems.

I created the design system At Eversend that streamlined the dev team workflow, leading to improved collaboration, project delivery and a polished final product.

MS.